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Welcome to ThugBusters.com!

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About Us

 

Who we are

ThugBusters, LLC is a family-owned business located in Waynesville, Ohio.  The owners, Dan and Lise Neville, have a lot of friends who either work odd hours or in not-so-safe areas - teachers, nurses, servers, students, real estate agents and more - who have been afraid to walk to their cars.  We have known victims of domestic violence, sexual assault, stalking and more.  We decided to do something about that, and we are on a crusade.

We work directly with a wholesaler to provide you with the best selection of non-lethal self defense products at the best possible price.  Our pepper sprays include Mace® and our stun guns include the top-of-the line Taser® products.  We also have personal alarms, surveillance equipment for home and business, diversion safes and more. 

In addition to our web store at www.ThugBusters.com, we exhibit at trade shows and conventions. We also love to do home parties, and seminars for civic groups, sororities, church groups and more.  We can also set up products for fund-raisers! 

Customer Care

We are dedicated to providing you with the best products and services. If you have any questions, comments, or suggestions regarding our products, ordering, delivery, etc. or just want a few words with us, please contact us at orders@ThugBusters.com. We will respond as soon as possible.

Customer Service Center

(800)859-5566
Hours: 9:00am to 5:00pm
Monday - Friday (Eastern Standard Time)

You can always contact us via email at anytime. We will reply within 24 business hours. If there is a situation that requires more than an email we will contact you by phone. We do not publicize our office phone number. Being a small business, phone calls are minimized to give priority to shipping orders and fufilling inventory for you, our partners. After all, our success is based on your success. If you have questions, just email us!

orders@ThugBusters.com

Shipping and Sales Tax

Orders will be processed and shipped Monday through Friday. Orders received on weekends, will be processed the following business day. We typically ship orders within 1 to 3 business days of receipt of the order. Sales tax will be collected for orders to the state of Ohio, unless a valid re-seller tax number is provided.

DISCLAIMER, RELEASE, ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY AGREEMENT

ThugBusters.com is not responsible for any physical harm or damage from the use or misuse of any of our products.

By purchasing any product from us you understand that ThugBusters.com does not warrant that you may legally purchase, possess, or carry these products according to any state or local laws. You also acknowledge that you have determined their legality before purchasing and that you are an adult of at least 18 years of age and under no legal disability.

By purchasing any product from ThugBusters.com, the buyer warrants that he/she is in compliance with all applicable federal, state and local laws and regulations regarding the purchase, ownership and use of the item. The buyer expressly agrees to indemnify and hold harmless ThugBusters.com for all claims resulting directly or indirectly from the purchase, ownership and use of the item in compliance or violation of federal state and local laws or regulations.

Please check local laws before ordering any of our products.